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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ania Sykes

May 19, 2024

5  out of  5 rating by Ania Sykes
"My husband and I have been the clients of the State Farm agency led by Mr. Charles Robinson longer than I remember. We are very happy with their service.Every time we filed a claim either for damage to our cars or our house we we were very satisfied with their prompt response and the results. Additionally, I would like to add a special comment about Ms.Jasmine Smith.I love dealing with her because she is always polite, very professional, well informed and extremely efficient. In fact, I would love to be able to clone Jasmine and send her clones to work in other places I deal with."
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Rory M Cullen

April 7, 2024

5  out of  5 rating by Rory M Cullen
"I’ve been with State Farm and Charles Robinson for many many years. Always get great service and prompt responsiveness. Jasmine is very professional and always ready to assist in any situation on both my automotive and homeowners policies. Amazing to deal with!!"
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Bernadette Thornton

January 26, 2024

5  out of  5 rating by Bernadette Thornton
"I highly recommend your State Farm Team. My experience with Jasmine Smith was very professional and in a timely manner. I was completely impressed with the the customer service."
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susan giesse

January 25, 2024

5  out of  5 rating by susan giesse
"Angela is not only helpful with answering my questions, but she is very personable in her delivery! I felt like I was truly heard for my concerns and getting me the clarification I was looking to get. Ty! Susan G."
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james mosimann

January 25, 2024

5  out of  5 rating by james mosimann
"Angela was very responsive and helpful in everything! Would highly recommend!"
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M Ramey

January 24, 2024

5  out of  5 rating by M Ramey
"Have been with this firm for several years. Always get quick and accurate service. Most recently, Mr. Dargis was especially helpful getting our insurance quickly in line with our needs."
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Elissa Coulouris

December 8, 2023

5  out of  5 rating by Elissa Coulouris
"Mr. Robinson and his amazing team has been taking care of our family for almost 35 years. No matter who has been on the team, they have always been very efficient, very professional, and very helpful. Jasmine recently assisted my daughter in getting settled with a State Farm in Seattle! We were so appreciative! Can’t thank you all enough for always being there for us!"
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Latasha Burrous

November 20, 2023

5  out of  5 rating by Latasha Burrous
"I have been with Charles Robinson-State Farm for a while now and Jasmine Smith, the Office Manager is the best! This lady is so efficient and has the patience of Job in the Bible! She is very detailed-oriented. It's good to know when speaking with Mr. Robinson he understands and know the value of his people. He made it known to me about her as well and for that I respect him to the fullest. I find myself a lot of times if I need to call in and she's not in the office I will wait and call back when she is but usually if I leave a message I don't have to worry because I know she will return my call. They are always willing to work with you and help in anyway and I love them for that!"
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Juanita Grimsley

November 8, 2023

5  out of  5 rating by Juanita Grimsley
"Wonderful experience thank you Jasmine so much for all you help and patience❤️😘"
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PoopScoop Troopers

June 19, 2023

5  out of  5 rating by PoopScoop Troopers
"Everyone at Charles Robinson agency is the best you will ever find! We have worked directly with Jasmine for many many years. She excellent at her job (always cheerful, ready to help, fast and efficient at getting whatever COI's that we need.) They are honest and care about you and your business! They are an incredible group to work with, to ask questions about all your insurance needs - business and personal!"
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Frida A'dell

April 10, 2023

5  out of  5 rating by Frida A'dell
"Great customer service and great rates all-around."
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Davi Scott

January 27, 2023

5  out of  5 rating by Davi Scott
"Easy transfer process and Life insurance process thanks to Finn!"
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K Young

January 24, 2023

5  out of  5 rating by K Young
"I’ve used Charles Robinson for home and auto for decades. The office is friendly, prompt to respond and assist with changes and questions . They are very helpful in looking for ways to help with getting the best possible rate. Assisted when we had an auto claim. Highly recommend."
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January 2, 2023

5  out of  5 rating by TerryD
"I pay a lot of my bills online with ACH. Your State Farm website has one of the BEST presentations of prior bills paid, and handles different accounts used to pay different bills just phenomenally. A great deal of information is presented in a clean, logical manner, which makes it simple to review and extremely simple to complete the payment task. Kudos for a job well done! There are a lot of sites who could learn how to do it better from you."
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January 2, 2023

5  out of  5 rating by W D
"Jasmine provided helpful information and great customer service when I was shopping for Landlord home insurance."
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Angela Gibb

August 16, 2022

5  out of  5 rating by Angela Gibb
"I have been a client for over 15 years and you will not find a better agency. The entire staff at the Robinson agency are kind, professional and extremely efficient. I have to shout out to Jasmine, she is so good at what she does, she seems to remember everything about you and your policy and makes you feel so comfortable and well taken care of. Mr Robinson has also personally helped me out on a number of occasions. It’s also worth noting that Mr Robinson has had the same staff for years, now that says something about this man and how he runs his business and treats his employees. If you need a insurance agent, do yourself a huge favor and go with Mr Robinson, you will never be disappointed!"
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July 29, 2022

5  out of  5 rating by Dee
"Amazingly friendly, honest, and helpful staff. They answered all my questions and got me squared away in an efficient manner. Thank you team!"
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Classy Lady

May 13, 2022

5  out of  5 rating by Classy Lady
"Jasmine S. Smith- From beggining to end my experience was top notch. Jasmine is very knowlegable, patient and kind. She made me feel very comfortable asking any question that I had. She made my transition to state farm go smoothly. Give the woman a raise!!!!!"
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Bridget Foxx

May 2, 2022

5  out of  5 rating by Bridget Foxx
"I needed help with SR22 insurance and not knowing anything about it nor ever needing it, I called State Farm insurance and was able to get everything done with a clear understanding and I was able to get my plan started successfully with no hiccups! I was so pleased with pricing and most of all the best customer service by Jasmine Smith the State Farm agent who’s smile shined brightly through the entire process and her willingness to go the extra mile was refreshing. She reminded me that even during the toughest times right now, folks still want to provide great customer service! Thank you Jasmine and Charles Robinson State Farm Insurance!!"
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valerie thomas

June 17, 2021

5  out of  5 rating by valerie thomas
"Jasmine is a great customer representative over the many years at State Farm. No matter how frazzled I may be when I call she is always on point to strategically navigate beyond my stress level and give me the best professional care anyone could ever ask. Hats off to Jasmine and team!!!"
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Sophia Farro

May 14, 2021

5  out of  5 rating by Sophia Farro
"The staff at the agency have always been helpful and responsive."
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M Humphrise

April 14, 2021

5  out of  5 rating by M Humphrise
"Always responsive to our needs. We have both personal and commercial products, and the customer service is awesome!!!"
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Allen Warner

April 13, 2021

5  out of  5 rating by Allen Warner
"Jessica is Fantastic! Fast, Friendly, and super easy to work with. What a pleasure!"
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Mark Finlayson

March 12, 2021

5  out of  5 rating by Mark Finlayson
"Always wonderful and responsive to work with!"
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Hulda Hilpetti

March 11, 2021

5  out of  5 rating by Hulda Hilpetti
"Thank you and thumbs up for the Robinson Team! As always friendly and fast service. Special thank you for Jasmine its always a pleasure to work with her."