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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Latasha Burrous

November 20, 2023

5  out of  5 rating by Latasha Burrous
"I have been with Charles Robinson-State Farm for a while now and Jasmine Smith, the Office Manager is the best! This lady is so efficient and has the patience of Job in the Bible! She is very detailed-oriented. It's good to know when speaking with Mr. Robinson he understands and know the value of his people. He made it known to me about her as well and for that I respect him to the fullest. I find myself a lot of times if I need to call in and she's not in the office I will wait and call back when she is but usually if I leave a message I don't have to worry because I know she will return my call. They are always willing to work with you and help in anyway and I love them for that!"
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Juanita Grimsley

November 8, 2023

5  out of  5 rating by Juanita Grimsley
"Wonderful experience thank you Jasmine so much for all you help and patience❤️😘"
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PoopScoop Troopers

June 19, 2023

5  out of  5 rating by PoopScoop Troopers
"Everyone at Charles Robinson agency is the best you will ever find! We have worked directly with Jasmine for many many years. She excellent at her job (always cheerful, ready to help, fast and efficient at getting whatever COI's that we need.) They are honest and care about you and your business! They are an incredible group to work with, to ask questions about all your insurance needs - business and personal!"
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Frida A'dell

April 10, 2023

5  out of  5 rating by Frida A'dell
"Great customer service and great rates all-around."
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Davi Scott

January 27, 2023

5  out of  5 rating by Davi Scott
"Easy transfer process and Life insurance process thanks to Finn!"
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K Young

January 24, 2023

5  out of  5 rating by K Young
"I’ve used Charles Robinson for home and auto for decades. The office is friendly, prompt to respond and assist with changes and questions . They are very helpful in looking for ways to help with getting the best possible rate. Assisted when we had an auto claim. Highly recommend."
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January 2, 2023

5  out of  5 rating by TerryD
"I pay a lot of my bills online with ACH. Your State Farm website has one of the BEST presentations of prior bills paid, and handles different accounts used to pay different bills just phenomenally. A great deal of information is presented in a clean, logical manner, which makes it simple to review and extremely simple to complete the payment task. Kudos for a job well done! There are a lot of sites who could learn how to do it better from you."
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January 2, 2023

5  out of  5 rating by W D
"Jasmine provided helpful information and great customer service when I was shopping for Landlord home insurance."
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Angela Gibb

August 16, 2022

5  out of  5 rating by Angela Gibb
"I have been a client for over 15 years and you will not find a better agency. The entire staff at the Robinson agency are kind, professional and extremely efficient. I have to shout out to Jasmine, she is so good at what she does, she seems to remember everything about you and your policy and makes you feel so comfortable and well taken care of. Mr Robinson has also personally helped me out on a number of occasions. It’s also worth noting that Mr Robinson has had the same staff for years, now that says something about this man and how he runs his business and treats his employees. If you need a insurance agent, do yourself a huge favor and go with Mr Robinson, you will never be disappointed!"
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July 29, 2022

5  out of  5 rating by D.
"Amazingly friendly, honest, and helpful staff. They answered all my questions and got me squared away in an efficient manner. Thank you team!"
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Classy Lady

May 13, 2022

5  out of  5 rating by Classy Lady
"Jasmine S. Smith- From beggining to end my experience was top notch. Jasmine is very knowlegable, patient and kind. She made me feel very comfortable asking any question that I had. She made my transition to state farm go smoothly. Give the woman a raise!!!!!"
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Bridget Foxx

May 2, 2022

5  out of  5 rating by Bridget Foxx
"I needed help with SR22 insurance and not knowing anything about it nor ever needing it, I called State Farm insurance and was able to get everything done with a clear understanding and I was able to get my plan started successfully with no hiccups! I was so pleased with pricing and most of all the best customer service by Jasmine Smith the State Farm agent who’s smile shined brightly through the entire process and her willingness to go the extra mile was refreshing. She reminded me that even during the toughest times right now, folks still want to provide great customer service! Thank you Jasmine and Charles Robinson State Farm Insurance!!"
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valerie thomas

June 17, 2021

5  out of  5 rating by valerie thomas
"Jasmine is a great customer representative over the many years at State Farm. No matter how frazzled I may be when I call she is always on point to strategically navigate beyond my stress level and give me the best professional care anyone could ever ask. Hats off to Jasmine and team!!!"
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Sophia Farro

May 14, 2021

5  out of  5 rating by Sophia Farro
"The staff at the agency have always been helpful and responsive."
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M Humphrise

April 14, 2021

5  out of  5 rating by M Humphrise
"Always responsive to our needs. We have both personal and commercial products, and the customer service is awesome!!!"
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Allen Warner

April 13, 2021

5  out of  5 rating by Allen Warner
"Jessica is Fantastic! Fast, Friendly, and super easy to work with. What a pleasure!"
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Mark Finlayson

March 12, 2021

5  out of  5 rating by Mark Finlayson
"Always wonderful and responsive to work with!"
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Hulda Hilpetti

March 11, 2021

5  out of  5 rating by Hulda Hilpetti
"Thank you and thumbs up for the Robinson Team! As always friendly and fast service. Special thank you for Jasmine its always a pleasure to work with her."
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Kathy Crawford

March 6, 2021

5  out of  5 rating by Kathy Crawford
"Ms. Jasmine Smith, set up my family with life insurance, and in the process she was beyond amazing, professional, and with my many questions patient. I tell so many about my experience with Ms. Smith and always say “if you need insurance and want to deal with a great person, call Jasmine at State Farm”. State Farm is a great company with great employees."
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Rory M Cullen

March 6, 2021

5  out of  5 rating by Rory M Cullen
"I’ve been with State Farm and Charles Robinson for many many years. Always get great service and prompt responsiveness. Jasmine is very professional and always ready to assist in any situation on both my automotive and homeowners policies."
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Garry Brown

March 5, 2021

5  out of  5 rating by Garry Brown
"Mrs. Jasmine Smith is a wonderful agent, very patient and professional. My wife has recommended all those she know, to work with her while gaining the best insurance for individual needs. Jasmine is always a delight to work with! Thank You!!!"
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Dan and Gabriela Luczak

March 1, 2021

5  out of  5 rating by Dan and Gabriela Luczak
"I have been a State Farm member since 1986 and have home, renters and car insurance with them. Jessica Butler has been absolutely wonderful to work with. I would recommend her to anyone!"
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Sandy B

March 1, 2021

5  out of  5 rating by Sandy B
"Charles Robinson has provided my auto, home and liability insurance for 30 Plus years. Outstanding service, good advice and always friendly. An upbeat , very competent office staff. Shout out to Jessica."
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Paul Orlando

January 26, 2021

5  out of  5 rating by Paul Orlando
"We have been doing business with the Charles Robinson Agency for many, many years and have been greatly impressed with the time the staff has taken to provide us with guidance and advice on our auto, property and liability insurance needs. Turnaround time is always prompt and the staff is efficient, courteous and friendly. We highly recommend the Charles Robinson Agency!"
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Terrance O'Brien

October 15, 2020

5  out of  5 rating by Terrance O'Brien
"Charles, I have been grateful to work with you and your team for a number of years now, your professionalism and attention to detail is equally matched with your great team. Jessica Butler specifically has been tremendous to aid my insurance requests and changes, always informing me on trends, safety and State Farm programs to optimize my families needs. Even with urgent requests, Jessica is always informed and quickly addresses the challenge. I remain appreciative and secure that we are with Charles Robinson State Farm Insurance. Great Team!"